Updated 3/31/20: As COVID-19 becomes more widespread across the nation and in our community, GMA remains committed to being here for our patients and to maintaining your health. In an effort to encourage efforts to “stay at home”, we are transitioning all routine visits (Annual Physicals and followup visits) to telemedicine visits. Our office staff will contact you prior to your scheduled appointment to discuss the most appropriate option for you to connect with us. If you have a smartphone, tablet, or computer with a camera we should be able to connect virtually using FaceTime or Zoom. Otherwise, a phone visit will be sufficient, given the circumstances. We will continue to see urgent patients who need to be evaluated in the office using the same protocols to isolate respiratory illnesses, as outlined previously. In addition, we will also evaluate sick patients using virtual visits when appropriate. Our drive through lab draw process has been very successful and will continue for annual physical labs, as well. Please Be Safe, Stay at Home, and call our office if you have any medical concerns.
Updated 3/23/20: In recognition of the COVID-19 worldwide pandemic and its effect on our community, we continue to update our measures to help protect patients, staff and the community.
All patients with respiratory symptoms including cough, cold, fever or shortness of breath will continue to use the side entrance on Henry Street. If exam rooms are full, patients may be asked to wait in their car and will be called when an exam room is ready. They will be given a mask and evaluated using appropriate precautions. Patients with respiratory infections will be assigned to designated exam rooms that are thoroughly cleaned and disinfected after each use. These patients will remain in the designated exam room or quarantined area for their entire visit. All other areas of the building including the lab and the front lobby are being maintained as “clean” areas. In addition to our usual vigorous cleaning procedures, we are also performing electrostatic disinfection treatments throughout the office daily.
Patients being seen for non-respiratory issues will continue to be separated from patients with respiratory symptoms. In an effort to practice social distancing, we are pleased to offer “virtual” visits for appointments that do not require an in-person evaluation (routine follow-up, wellness visits, and acute issues that do not require a physical exam, labs or imaging). If you have a smartphone, tablet or computer with a camera we will assist you through the simple procedure to connect virtually at the time of your visit. If you do not have the ability to perform a virtual visit, we can perform many services over the telephone, given the current circumstances. We are also offering drive through lab draws in the parking lot to obtain blood work prior to Annual Physical Exams.
We ask that patients please call the office for an appointment prior to coming. Based on updated recommendations from the NC Department of Health and Human services, our general protocols for patients with respiratory symptoms will be as follows:
- Evaluate patients with respiratory symptoms using a phone, virtual, or in-office visit, as appropriate based on each patient’s symptoms.
- To conserve Personal Protection Equipment (PPE), Cone Health is no longer providing drive-through COVID-19 testing. Since the tests may take 5-7 days to return, testing low risk patients with mild symptoms is no longer recommended.
- ALL persons with fever (subjective or above 100.5) and respiratory symptoms (regardless of whether COVID-19 testing has been performed) should isolate themselves until BOTH of the following conditions are met:
- At least 7 days since symptom onset
- At least 72 hours after symptom resolution (absence of fever without the use of fever-reducing medication and improvement in respiratory symptoms)
- We are aware of news reports of medications that are being studied for patients with COVID-19 but at this time those treatments are considered experimental and will not be prescribed for outpatient treatment or prevention.
- Recommendations for “What To Do If You Are Sick” can be found at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/steps-when-sick.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fabout%2Fsteps-when-sick.html
- GMA encourages persons who have had close contact with a person with respiratory illness to stay home to the extent possible and monitor themselves for symptoms.
GMA is here for our patients and we always have a physician available on call after hours and on the weekend to provide guidance. If you are experiencing severe shortness of breath you should call 911 and go to your local emergency room for evaluation.
Please continue to monitor our website (www.guilfordmedical.com) as processes and procedures will continue to evolve and updated information will be posted there.
Thank you for your trust and confidence in the physicians and staff at Guilford Medical Associates, PA.
Closings or Delays:
Changes to regularly scheduled hours due to severe weather conditions will be posted here and also on the WFMY News2 website under closings & delays.
The office will be closed on the following holidays: New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
Office hours are 8am – 5pm Monday through Friday.
After hours care is available Weekdays (Monday – Friday) from 7:30am through 6:00pm
For a non-emergency appointment please contact our office at 336 621-8911 or through the patient portal.